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FAQs

Stateline Services offers Heating & Cooling, Electrical, Plumbing, Drain Cleaning, in Johnson City, Kingsport, and Bristol. We are here to make sure that you stay comfortable all year round. Check out our frequently asked questions to see what other local Tri-Cities residents are asking. Feel free to send us a message or give us a call with additional questions.

FAQs

Stateline Services offers Heating & Cooling, Electrical, Plumbing, Drain Cleaning, in Johnson City, Kingsport, and Bristol. We are here to make sure that you stay comfortable all year round. Check out our frequently asked questions to see what other local Tri-Cities residents are asking. Feel free to send us a message or give us a call with additional questions.

General

Stateline Services serves Tri-City TN region including, Kingsport, Bristol, & Johnson City. We have specialized, professional technicians that can provide affordable HVAC, Electrical, Plumbing, and Drain Cleaning needs. Our goal is to provide installation, repair, and maintenance to keep your home running smoothly all year round.  

No matter if it is a weekend, holiday, or random time in the night. We are here for all your emergency Plumbing, HVAC, Drain, and Electrical repairs. Our trained and trusted Tri-City technicians are on call 24/7 everyday of the year when you need them. 

Yes, we install all brands and models of thermostats including but not limited to HoneyWell, Emerson, ELECTECK, and more. We also install smart home solutions like Google Nest, Ecobee, Emerson Seni, and Mysa.

Services

We service all major brands including GE, Whirlpool, Bosch, and more. Just give us a call for you specific questions and we’ll be happy to assist. 

Yes! We offer all inclusive plans to help with your everyday home repairs to emergency fixes. This includes services with HVAC, Plumbing, Electrical, and Drain Cleaning. To learn more about the plans we offer, please visit our Total Care Club page.

Financing

We accept all major credit cards: Visa, MasterCard, AMEX, and Discover. Also, to make it easier for our customers, we provide financing through Greensky.

We charge a flat rate of $99 diagnostic fee to visit your home in the Tri-Cities.  For customers signed up for one of Membership Plans, this fee is included at no extra charge. Additionally, the fee will be waived if a customer signs up for a Membership Plan at the time of service.

Unfortunately, the cost for a new heating and cooling system ranges greatly. They start at about $3,800 and go up to $10,000. Our expert techs in Tri-Cities TN, will guide you on finding a custom solution to your HVAC needs.

No Interest if Paid in Full in 12 Months!

No payments and no interest during promotional period. Interest accrues during the promotional period but all interest is waived if the purchase amount is paid in full before the end of the promotional period. 

Subject to qualifying credit approval.

No Interest if Paid in Full in 12 Months!

Minimum monthly payments required. Interest is billed during the promotional period but all interest is waived if the purchase amount is paid in full within 1 months. Making minimum monthly payments will not pay off the entire purchase balance before the end of the promotional period.

Subject to qualifying credit approval.

Reduced Rate 9,99% for 96 Months (90 Principal Pmts)

Fixed interest rate of 9.99% for 96 months. Payment example assumes one time $10,000 purchase on approval date (APR 10.10%) with 1 payment of $190.68 followed by 95 amortized payments of $151.68. Payments assume Account Activation charge of $39 applies and is due with first required payment.

Subject to qualifying credit approval.

No Interest if Paid in Full in 12 Months!

No payments and no interest during promotional period. Interest accrues during the promotional period but all interest is waived if the purchase amount is paid in full before the end of the promotional period. 

Subject to qualifying credit approval.

No Interest if Paid in Full in 12 Months!

Minimum monthly payments required. Interest is billed during the promotional period but all interest is waived if the purchase amount is paid in full within 1 months. Making minimum monthly payments will not pay off the entire purchase balance before the end of the promotional period.

Subject to qualifying credit approval.

Reduced Rate 9,99% for 96 Months (90 Principal Pmts)

Fixed interest rate of 9.99% for 96 months. Payment example assumes one time $10,000 purchase on approval date (APR 10.10%) with 1 payment of $190.68 followed by 95 amortized payments of $151.68. Payments assume Account Activation charge of $39 applies and is due with first required payment.

Subject to qualifying credit approval.

Financing for GreenSky consumer credit programs is provided by equal opportunity lender banks. Greensky Servicing, LLC services the loans on behalf of the lenders. NMLS 1416362