FAQs | Stateline Services

Stateline Services offers Heating & Cooling, Electrical, Plumbing, Drain Cleaning, in the Tri-Cities and Southwest Virginia. We are here to make sure that you stay comfortable all year round. Check out our frequently asked questions to see what other local Tri-Cities residents are asking. Feel free to send us a message or give us a call with additional questions.

General

Stateline Services serves Tri-City TN region including, Kingsport, Bristol, & Johnson City. We have specialized, professional technicians that can provide affordable HVAC, Electrical, Plumbing, and Drain Cleaning needs. Our goal is to provide installation, repair, and maintenance to keep your home running smoothly all year round.
Yes, we install all brands and models of thermostats including but not limited to HoneyWell, Emerson, ELECTECK, and more. We also install smart home solutions like Google Nest, Ecobee, Emerson Seni, and Mysa.

Services

We service all major brands including GE, Whirlpool, Bosch, and more. Just give us a call for you specific questions and we’ll be happy to assist.
Yes! We offer all inclusive plans to help with your everyday home repairs to emergency fixes. This includes services with HVAC, Plumbing, Electrical, and Drain Cleaning. To learn more about the plans we offer, please visit our Total Care Club page.

Financing

We accept all major credit cards: Visa, MasterCard, AMEX, and Discover. Also, to make it easier for our customers, we provide financing through Greensky.

We charge a flat rate of $110 consultation fee to visit your home in the Tri-Cities. For customers signed up for one of Membership Plans, this fee is included at no extra charge. Additionally, the fee will be waived if a customer signs up for a Membership Plan at the time of service.
Unfortunately, the cost for a new heating and cooling system ranges greatly. They start at about $3,800 and go up to $10,000. Our expert techs in Tri-Cities TN, will guide you on finding a custom solution to your HVAC needs.
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What To Expect

Discover the Stateline Services Difference
Over 35 Years in Business
Quality Customer Care
Highly Trained & Background Checked Technicians
Flexible Financing Options
Senior Citizens & Military Discounts
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Our Reviews

See What Your Neighbors Are Saying

Stateline Services came out on time. They were very professional and courteous. They did an amazing job replumbing our laundry room and relocating our lines inside the wall. They also replaced our water heater. I would recommend Stateline Services to do any plumbing work you need…

Michael W.

Michael W.

We were dealing with a refrigerant leak from our mini split system causing it to malfunction, and with the cold weather approaching we couldn't be more thankful for Kaden with Stateline Services for coming out so promptly and professionally and fixing our issue. Within 2hrs our…

Taylor L.

Taylor L.

Kyle and Zachary did an amazing job replacing a section of my main water line, pressure regulator, and main shut-off. It definitely wasn’t an easy leak to find due to my line running through a creek, but the guys were able to locate the leak quickly…

Sean S.

Sean S.

I would love to give more than five stars. Awesome service. Quick service. Thomas was very professional and friendly and let me know everything he did. I can’t say how much I recommend this company to others. Everyone from the receptionist to the tech was friendly…

Jen K.

Jen K.

On short notice, Stateline Services responded to my needs and my experience was excellent. Thomas arrived on time and was very thorough to test and diagnose the issues with my HVAC system and explained things along the way. I was so impressed that I purchased their…

Steve S.

Steve S.